Online Student Grievance Process | Sitting Bull College

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Online Student Grievance Process

Online Student Grievance Procedure

Online students have the same rights to resolve grievances as those students attending class on campus.  If an online student has a grievance which they have not been able to resolve informally then they are shall follow the same grievance procedure as any other SBC student.
 
North Dakota University System, SARA Portal Agency
In the event that a complaint cannot be resolved at the College level, all students can contact the North Dakota University System (NDUS), State Authorization Reciprocity Agreement (SARA) Portal Agency.
NDUS State Authorization & SARA Protal
600 East Boulevard Ave
Bismarck, ND 58505-0230
stateauth@ndus.edu
https://ndus.edu/state-authorization-sara/
 
State SARA Contact or Agency
If a complaint cannot be resolved and an online student resides in a SARA state, they can contact their local state portal agency.
 
SARA-Participating Institution Directory
3005 Center Green Drive
Suite 130
Boulder, CO 80301
Phone: (720) 680-1600
Email: info@nc-sara.org
https://nc-sara.org/directory
 
If a complaint cannot be resolved and an online student resides in one of the following non-SARA states or territories, they can contact their local agency.
 
California - California Department of Consumer Affairs
 
Professional Licensure and Accreditation Agencies
If a complaint cannot be resolved at the state level, a student may contact SBC's accreditation body. SBC is accredited by the Higher Learning Commission, a commission of the North Central Association of Colleges and Schools.

Higher Learning Commission
230 South LaSalle Street
Suite 7-500
Chicago, Illinois 60604-1413
Phone: 1-800-621-7440 / 312-263-0456 
Email: info@hlcommission.org
https://www.hlcommission.org/
 
Students in programs with specialized accreditation can also contact their program's accreditation body:
 
For the Nursing Program:
North Dakota Board of Nursing
919 S 7th Street, Suite 504
Bismarck, ND 58504
Phone: (701) 751-3000
Email: contactus@ndbon.org
https://www.ndbon.org/
 
For the Bachelor of Social Work Program:
Council on Social Work Education
333 John Carlyle Street, Suite 400
Alexandria, VA 22314
Phone: (703) 683-8080
Email: info@cswe.org
https://www.cswe.org/
 
For the Education Programs:
ND Education Standards & Practices Board
2718 Gateway Avenue, Suite 204
Bismarck, ND 58503-0585
Phone: (701)328-9641
Email:  espbinfo@nd.gov
https://www.nd.gov/espb/